Privacy Policy

1. Introduction

Arka BRENStech Private Limited, hereinafter referred to as “Arka BRENStech”, “BRENStech”, “we”, “our” or “us”, respects your privacy and is committed to protecting the personal information shared with us through our website and related communication channels.

This Privacy Policy applies to users visiting our website or interacting with us for biogas, Bio-CNG, Bio-CO₂, organic waste management, renewable energy, consultancy, EPC, operations and maintenance, plant audit, product or business enquiries.

By using this website, you agree to the terms of this Privacy Policy.

2. Information We May Collect

We may collect personal and business information when you voluntarily submit it through website forms, email communication, phone calls, quotation requests, project enquiries, product enquiries or newsletter subscriptions.

• Name, company or organization name and designation
• Email address and phone number
• Business address or project location
• Type of requirement or enquiry
• Project details, service requirements or product interest shared by you
• Documents, attachments or other information submitted by you
• Technical information such as browser type, device type, IP address and website usage data

3. How We Use Your Information

We use your information for legitimate business, communication, service and operational purposes.

• Responding to your enquiry or request
• Providing information about our products, services and solutions
• Preparing proposals, quotations or project discussions
• Evaluating requirements related to biogas, Bio-CNG, Bio-CO₂ or renewable energy projects
• Communicating regarding consultancy, EPC, O&M, plant audit or feasibility studies
• Improving our website, content, services and user experience
• Maintaining business records and complying with legal requirements

4. Information Shared on Behalf of Others

If you provide personal information of any other individual, such as a colleague, employee, consultant, partner, vendor or project representative, you confirm that you have obtained the necessary consent or authority to share such information with Arka BRENStech for the relevant purpose.

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience, understand website traffic, measure page performance and support basic website functionality.

• Understand which pages are visited
• Review how users interact with the website
• Improve website navigation and content
• Measure campaign, search or referral performance

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

6. Sharing of Information

We may share information only when required for legitimate business, operational, technical or legal purposes.

• Internal team members and authorized representatives
• Technical consultants, service providers or project partners
• Website hosting, maintenance, email or form service providers
• Legal, regulatory or government authorities, if required by law
• Business partners only where necessary for a specific enquiry or project requirement

7. Data Security and Retention

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, disclosure or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

We retain information only for as long as reasonably necessary for enquiry handling, project communication, business records, legal obligations, dispute resolution or compliance requirements.

8. Your Rights

Subject to applicable law, you may request to access, correct, update or delete the personal information we hold about you. You may also withdraw consent where processing is based on consent.

• Access your personal information
• Correct or update inaccurate information
• Withdraw consent where applicable
• Request deletion, where legally permissible
• Raise a concern regarding processing of your personal information

To exercise these rights, contact us at info@brenstech.com.

9. Intellectual Property and Website Content

All intellectual property rights associated with this website and its contents, including text, designs, graphics, icons, images, logos, trade names, product descriptions, service descriptions, documents and other materials, are owned by Arka BRENStech, its affiliates, licensors, partners or relevant third parties.

You may not copy, reproduce, modify, publish, translate, distribute, transmit, sell, create derivative works from or otherwise use any part of the website content without prior written permission from Arka BRENStech, except where expressly permitted.

Arka BRENStech grants users a limited, personal, non-transferable, non-exclusive and revocable license to access and use this website only for lawful informational and business enquiry purposes.

10. Restrictions on Use of Website

You agree that you shall not:

• Use the website for any unlawful, fraudulent or misleading purpose
• Upload or transmit false, harmful, offensive or misleading information
• Attempt to interfere with the security or functioning of the website
• Upload viruses, malware, Trojan horses, worms or harmful code
• Copy, frame, scrape or commercially exploit website content without permission
• Misrepresent your relationship with Arka BRENStech
• Use the website in a way that may damage the reputation or goodwill of Arka BRENStech
• Attempt unauthorized access to any part of the website, server, systems or connected networks

11. Third-Party Links and Inbound Links

Our website may contain links to third-party websites, resources, videos, social media platforms or external references. These links are provided for convenience and informational purposes only.

Arka BRENStech does not control, endorse or take responsibility for the content, accuracy, security, privacy practices or availability of third-party websites. Accessing such websites is at your own risk.

Linking to our website is permitted only in a fair, lawful and non-misleading manner. You may not link to our website in a way that suggests false association, sponsorship or endorsement, or damages our reputation.

12. Disclaimer of Warranties

The website and its content are provided on an “as is” and “as available” basis. While we make reasonable efforts to keep website information accurate and updated, Arka BRENStech does not make any express or implied warranties regarding the completeness, accuracy, reliability, suitability, availability, security or timeliness of the website, its content, services or information.

Website content should not be treated as final technical, legal, financial or project advice. Specific project decisions should be based on detailed consultation, assessment and professional evaluation.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Arka BRENStech, its directors, employees, affiliates, consultants, licensors, suppliers or representatives shall not be liable for any direct, indirect, incidental, consequential, punitive, exemplary or special damages arising out of or related to use of the website, inability to access the website, reliance on website content, website errors, data loss, business interruption, third-party links or unauthorized access beyond reasonable control.

Your use of the website is at your own risk.

14. Compliance, Governing Law and Jurisdiction

You agree to use this website in compliance with all applicable laws, rules and regulations. Arka BRENStech operates from India, and this website is intended to be accessed in accordance with applicable Indian laws.

This Privacy Policy and website use shall be governed by the laws of India. Subject to applicable law, the courts located in Gurugram, Haryana, India shall have jurisdiction over disputes arising from or related to this website, its content, use, privacy practices or related matters.

15. Updates to This Privacy Policy

Arka BRENStech may update or revise this Privacy Policy from time to time to reflect changes in website practices, legal requirements, business operations or services.

The updated version will be posted on this page with a revised effective date. Continued use of the website after any update shall indicate acceptance of the revised policy.